Congresswoman Robin Kelly (D-Ill.) last week introduced the bipartisan Providing Resources and Occupational Training for Emotional Crisis and Trauma (PROTECT) 911 Act to address health and wellness issues for emergency call-takers and dispatchers.
The PROTECT 911 Act includes measures to advance health and wellness for 911 professionals, including:
- Developing best practices to identify, prevent and treat post-traumatic stress disorder (PTSD) in public safety telecommunicators.
- Developing resources to help mental health professionals better treat 911 professionals.
