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Cook County Assessor’s Office working remotely, some services suspended in COVID-19 precautions

The Cook County Assessor’s Office announced Thursday, March 19, the temporary suspension of assessment notice mailings and appeal deadlines. This suspension will remain in place until further notice while the office remains closed to the public.

The Cook County Assessor’s Office announced Thursday, March 19, the temporary suspension of assessment notice mailings and appeal deadlines. This suspension will remain in place until further notice while the office remains closed to the public.

The assessor’s office is doing property reassessments in the Homewood-Flossmoor area this year.

 “The health and safety of the public and the communities we serve throughout Cook County is most important right now,” said Cook County Assessor Fritz Kaegi. “This includes the well-being of our employees as well as our partners in the offices of the Cook County Clerk, Treasurer and Board of Review. Until we have more certainty about what the future looks like, we are suspending the mailing of assessment notices and corresponding appeals.”

Customer service via phone is currently unavailable. Property owners with assessment, exemption or appeal questions can visit www.cookcountyassessor.com for answers to the most frequently asked questions. Customer service support is also available by sending an email via the contact section of the website as staff continues to serve the public remotely.   
 

Residential property owners can continue to file homeowner, senior/senior freeze, veterans and persons with disabilities exemptions online at www.cookcountyassessor.com/exemptions.
 

Property owners who have already received assessment notices for 2020 can file appeals online at www.cookcountyassessor.com/appeals

“The work of our office is essential to local services who depend on funding to run health systems and emergency services which are crucial to meeting the long-term demands of this global health crisis,” Kaegi said. “All county offices are working together to figure out how to best serve the public, which remains our mission, more now than ever.” 

Crucial services and operations of the Assessor’s Office continue on a remote basis. Appeals and exemptions already filed will continue to be processed. Many employees have been equipped with the resources necessary to work remotely.

“We are considering what medium and long term adjustments we need to make to our work to reflect the economic support that homeowners, business owners and our communities need,” Kaegi added.

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