The Illinois Department of Financial and Professional Regulation (IDFPR) announced Monday, May 11, the launch of a new online submission option designed to simplify and modernize the way Illinois consumers file complaints against financial institutions amid a federal step back in enforcement.
For the first time, the portal will accept complaints for both the Division of Banking (DOB) and the Division of Financial Institutions (DFI), creating a unified and more accessible process for residents across…
