Illinois Secretary of State Jesse White is launching a comprehensive plan to address the heavy customer volume at driver services facilities due to the COVID-19 pandemic.
White’s plan includes two key elements:
- Expanding the appointment pilot program in September to include most driver services facilities in the Chicagoland area.
- Expanding remote renewal from September to February to allow approximately 1 million more people to renew their driver’s licenses and ID cards online, by phone or by mail. Letters will be mailed out to those who qualify.