Local News

Secretary of State launches plan to address wait times at driver services facilities (free content)

Illinois Secretary of State Jesse White is launching a comprehensive plan to address the heavy customer volume at driver services facilities due to the COVID-19 pandemic. 

White’s plan includes two key elements:

  • Expanding the appointment pilot program in September to include most driver services facilities in the Chicagoland area.
  • Expanding remote renewal from September to February to allow approximately 1 million more people to renew their driver’s licenses and ID cards online, by phone or by mail. Letters will be mailed out to those who qualify.

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