The Flossmoor Police Department is warning businesses and homeowners to be aware of scam artists claiming to be a ComEd representative seeking payment.
One variation of the scam includes an individual calling a ComEd customer claiming he is a representative from ComEd. The caller informs the business or homeowner that their account is overdue and that a ComEd crew is on their way to disconnect service. Victims are instructed to bring their account current that day, in order to avoid the disconnection. Fradulent callers leave an 800 number to call back for payment instructions.
When the 800 number is called, it starts with a recording, nearly identical to the recording on the ComEd 800 number: “Push 1 if you have a power emergency, and push 2 if you have a billing issue.” When connected, persons on the phone identify themselves as “ComEd” and reiterate that the victim’s account was past due and they need to send in a payment immediately to ward off the crew sent over to disconnect service.
There are different variations of the scam that include stories that the customer’s billing cycle has changed and payment is needed immediately, or that the account is past due and to immediately purchase a prepaid credit card obtained at a local store to pay the overdue balance to avoid shut off.
ComEd is aware of the scam and offered the following tips for customers:
- Never provide Social Security or personal information to anyone initiating contact with you claiming to be a ComEd representative or requesting you to send money to another person or entity other than ComEd.
- Always ask to see a company photo ID before allowing any utility worker into your home or business.
- When in doubt, check it out. Be skeptical of individuals wearing clothing with old or defaced company logos. If you have any doubts, ask to see a company photo ID.
- Never make payment for services to anyone coming to the door.
Any Flossmoor resident who believes they have been a victim of this type of scam should report it to the police department, 708-957-4500, call ComEd security at 800-550-6154.